Operating Hours: 8:00 am to 3:30 pm That's doesn't tell you a whole lot, but at 597 sqm and with seating for 125 guests, it's one of the smallest International Lounges out there. You can make many changes to your flight details online: All you need is your six character booking reference. Onkar Travels (P) Ltd. Our airline is not only world-renowned for providing outstanding passenger journeys. There are no Reservations/Ticketing facilities at the airport office. For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). The hub includes details on changing flight requirements, credit and refunds. Contact us. HINO Suppliers and Dealers in UAE. Auckland Airport. Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. 38Piso 26 - oficina 26Col. Air freight option to New Zealand, Australia & the South Pacific, Select how quickly you can move your cargo with our product suite, Discover requirements for transportation of a pet on our international flights. "E-Ticket booking ref A1234H.pdf". Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. Cargo track and trace search failed. The airline operates Hours of waiting at a helpline just to have the call dropped. (Appendix II). Air New Zealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020. Private Bag 92007 911, (9th Floor) Direct messages (DM) sent to Air New Zealand social media channels often get a response and solution within minutes. Email: nz_reservations@singaporeair.com.sg If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. > Further information. Tel:001 803 0081 1366 (Toll-free) / +81 3 4332 6864 (call from overseas)Calls cannot be made to read more, Air Arabia Tbilisi Office Lines are open 24 hours every day, including weekends and public holidays. Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. New Zealand Tel: +64 9 256 6630 Fax: +64 9 256 0293 Operating Hours: 8:00 am to 3:30 pm From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, AirNewZealand Cargo has reviewed these and the following restrictions to AirNewZealand Cargo sites are to be followed. Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). According to our tests, the average wait time for the Air New Zealand call center was between 10 and 40 minutes depending on when we were calling. New Singapore entry requirements from 1 April 2022. After all, New Zealand is in our name. Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Operating Hours Your support is important to us. . Note: The Airport Office is an Operations and Administrative office only. Airpoints enquiries - New Zealand 0800 247 764. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Travelers can rate the services below with British Airways. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. It may take a little longer than usual to get back to you. A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. *All prices are quoted in Singapore Dollars (S$). It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. We hope you found this article useful. Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). Delayed or lost baggage, booking cancellations, problems with getting a refund, excessive fees or charges, etc. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the Make a Complaint option). Never share personal details on Facebook public wall, or on Twitter feed. Search jobs Keyword or job code Basically, the earlier in the day you call, the less youll have to wait. . The New Zealand government has passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life. You should receive a response within a few working days. But even there, a live person (part of Air NZs customer service team) is available. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). You issue hasnt been resolved? Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. 901 Mangere, For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. eligible Air New Zealand flights, as well as many partner airline and International customer service can handle your booking just the same as the main call center. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. If you're unable to find the answer from local agent, please contact Singapore Airlines Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. Email: resasia@airnz.co.nz. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Subscribe . Jakarta Office In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. Auckland, Auckland, New Zealand. Official complaints can be also sent by mail to this postal address: Freight. Phone Numbers - Help & Contact - Air New Zealand - Plan; . Cau Giay District Find the cheapest Business class flights from Singapore to New Zealand. Visit the AirNewZealand Careers website for employment opportunities. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Auckland Airport Cheaper than you think. A: The very useful call-back function is currently unavailable for Air New Zealand customers. welcome to join. Deaf or hearing impaired? We've seen some great coupons ranging from 5% to 10%. N62 Ain Al Tineh, 2nd Floor nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. . For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. An excellent place to relax". Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). Flights to Asia Pacific. Unfortunately, if requirements are not met, person's will not be able to enter AirNewZealand sites. National cargo (domestic New Zealand) Regional airport cargo contact details. Office No. flight reservations (including group travel). Join over 110,000 travelers and save up to 80% on your next airline ticket its free! A: To contact Air NZ in Australia, call the phone number 1800 132 476. Sometimes, they can even bend the rules. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. 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